Contact CookKaro
Minimal inbox, maximum care
Tell us how we can help and a real CookKaro teammate will reply with actionable next steps. No bots, no loops - just thoughtful food and product people.
Product support
Troubleshooting, billing, and feature requests for dashboard users.
Partnerships
Grocers, wellness platforms, and meal prep studios exploring integrations.
Press & media
Journalists and creators looking to cover CookKaro or run interviews.
Send us a note
We reply within one business day. If it is urgent, mention it in the message and we will jump on it sooner.
Need a faster path?
Use the dedicated inboxes or details below when you need a sharper route to the right teammate.
Support email
Priority responses for Basic and Pro plans
Response time
Average 4 hour replies during weekdays
Studio address
Remote teammates across India
Phone & priority support
Some conversations are better live. Pro customers can request scheduled calls for complex issues.
Phone support is available for verified Pro workspaces. Start by emailing support@cookkaro.app with your workspace details.
We will suggest a time window in your local timezone and share a secure meeting link if a call makes sense.
How we support you
Support built like a product feature, not an afterthought
Every reply is part of a longer relationship. Here is what you can expect whenever you reach out to CookKaro.
Clear, human replies
Every ticket is read by a real teammate. We summarise the issue, propose concrete next steps, and avoid template-only answers.
No AI auto-replies for support inbox.
Context that follows you
Previous conversations, your plan, and your usage patterns are reviewed before we respond so you do not have to repeat yourself.
History-aware, not ticket-by-ticket.
Secure by default
We minimise data in emails, and sensitive account details are handled only inside our secure dashboard, never over plain text.
Supabase + strict access policies.